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Christmas Returns Policy


We understand that sometimes you might need to return an item intended as a Christmas gift so any items purchased from the 1st November right through until 31st December are covered by our extended festive returns policy. This means if you buy a gift or receive one from, you can exchange it or return it well after all the turkey and Xmas pudding are long gone! In spirit of the season, we’re extending our returns window until the 7th January 2021 (standard returns policy conditions apply).


Have you purchased an item from Oakfield and need to return it for refund/exchange? If you live on UK Mainland then we offer a amazingly priced £5.95 returns label for you to print off, attach to your parcel and drop off at your local post office.

Unfortunately this service cannot be used for Scottish Highlands and Islands, Northern Ireland or Europe.

Once purchased please allow up to 2 hours and the label will be emailed to the address given on the order.

This label can only be used against items purchased from our website and not from other selling platforms.

Click here to purchase a label


Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:30
Sunday 10:00 - 16:00



Christmas Eve 09:00 - 15:00

New Years Eve 09:00 - 15:00


Easter Sunday CLOSED
Christmas Day CLOSED
Boxing Day CLOSED
New Years Day CLOSED